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Hot Momma Seasonings Return Policy for Unopened Food Items
Effective Date: 11/4/2023
At Hot Momma Seasonings, we strive to provide you with high-quality products that meet your culinary needs. If you have received an unopened food item that you wish to return, please review our return policy below.
Conditions for Return:
The item must be unopened, unused, and in its original packaging.
The return request must be initiated within 7 days from the date of delivery.
The item must be accompanied by the original proof of purchase (order number, invoice, or receipt).
Exclusions:
Perishable or temperature-sensitive items are not eligible for return.
Customized or personalized items are final sale and cannot be returned.
Return Process:
Contact our Customer Support team at hotmommaseasonings@gmail.com to initiate the return process.
Provide the following information:
Order number
Reason for return
Condition of the item
Attach photos if necessary
Return Shipping:
The customer is responsible for the cost of return shipping.
We recommend using a trackable shipping service and purchasing shipping insurance to ensure the item is received in good condition.
Inspection and Refund:
Once we receive the returned item, it will be inspected to ensure it meets the conditions for return.
If the item meets the criteria, a refund will be issued to the original payment method within 7-10 business.
Contact Us:
If you have any questions or concerns regarding our return policy, please contact our Customer Support team at hotmommaseasonings@gmail.com.
